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Cloudflare-native · built for teams

One shared inbox.
Your whole team, in sync.

Mailroom turns hello@, support@ and press@ into a collaborative workspace. Assign conversations, leave internal comments, and reply as a team — without forwarding chains or shared passwords.

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No card required to start · From £19/mo · UK-hosted on Cloudflare

Trusted by support, ops and press teams at growing organisations

NORTHWIND Acme Co Brightside Lumen Foundry
How it works

From inbound email to a sent reply — together

Three simple steps. No new email client to learn, no shared password to leak.

  1. Receive

    Point your shared addresses at Mailroom. Every inbound email lands in a shared inbox the whole team can see — no forwarding, no BCCs, no missed messages.

  2. Assign & collaborate

    Assign a conversation to a teammate, set a status, add tags, and discuss it with private internal comments. Everyone stays on the same page in realtime.

  3. Reply as a team

    Send from the shared address with one consistent identity. Every reply, assignment and status change is recorded in a full audit history.

Features

Everything a shared inbox should be

Built for startups, agencies and non-profits who outgrew a forwarding rule.

Shared inboxes

Manage hello@, support@ and press@ as collaborative workspaces with shared visibility and a single sending identity.

Assignment

Give every conversation a clear owner. Assign threads to teammates so nothing slips through the cracks and nobody doubles up on a reply.

Internal comments

Discuss a customer privately right inside the thread. Internal comments stay with your team and never reach the sender.

Tags & status

Triage at a glance. Label conversations with tags and move them through open and closed states to keep your inbox organised.

Realtime collaboration

See teammates' presence and typing indicators live. Reply-collision warnings stop two people answering the same email at once.

RBAC & audit

Control access with Admin, Member and Read-only roles. Every reply, assignment and status change is captured in a complete audit history.

Ready to bring your inbox into the open?

Spin up a shared inbox in minutes. Plans from £19/mo.

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